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Casumo Review May 2024 in the UK

Casumo
4/5
Verified by
Betting.com
50% back as a Free Bet up to £25
18+ New customers. Opt-in required. 20 Bonus Spins on “Sahara Riches Cash Collect” at 10p per spin and 100% Deposit Bonus up to £25 on first deposit (payment method and play restrictions apply). Min. deposit £10. 30x wagering for Bonus Spins and Deposit Bonus (game weighting applies). Max. £5/spin or £0.50/line. 30 days expiry. Please gamble responsibly • BeGambleAware.org T&Cs apply
18+. T&Cs Apply.
  • Pros
  • 30+ Sports covered
  • 24/7 support
  • Cash out available
  • Bet Builder
  • Cons
  • Could offer more promos
  • No live streaming
Written by Betting.com
Published on June 16, 2022
Updated on April 25, 2024

Our Summary

Casumo are an up and coming bookmaker in the UK market. The casino giant launched their sports betting site in 2020 and have made quite an impact on the UK market. Betting.com’s comprehensive Casumo review brings you all you need to know about this exciting betting site.

Casumo
4/5
Verified By
Betting.com

Score Breakdown

Mobile Experience
  • Betting
  • Betting
  • Betting
  • Betting
  • Betting
4/5
Support
  • Betting
  • Betting
  • Betting
  • Betting
  • Betting
4/5
Bonus & Offers
  • Betting
  • Betting
  • Betting
  • Betting
  • Betting
3.8/5
Odds
  • Betting
  • Betting
  • Betting
  • Betting
  • Betting
4.3/5
Banking
  • Betting
  • Betting
  • Betting
  • Betting
  • Betting
4/5
Sports, Leagues & Markets
  • Betting
  • Betting
  • Betting
  • Betting
  • Betting
4/5

Casumo Review May 2024 in UK

CasumoSports was launched in 2020 as an addition to their casino site which has proved possible since it’s launch in 2012.

Casumo UK Review  – Can Casumo challenge UK’s big hitters?

Casumo has been online since 2012 with their online casino, and since then they have gone on to establish themselves as a good quality, trustworthy gambling company in the UK. They introduced their sportsbook in 2020 and they have wanted no time in gaining a positive reputation in UK sports betting.  They are regarded as one of the most trustworthy and reliable bookies, cover a wide range of sports and have a number of features to keep punters interested. We look into whether Casumo can challenge the best betting sites in the UK with our comprehensive review.

What I analysed on Casumo

At Betting.com, our research and analysis of a bookmaker is always thorough and completing this  Casumo review was no exception. I dug deep, scrutinising every factor from security systems through to promotions and payment methods.

Through this process, we analysed their odds, compared prices and checked to see which sports and leagues they offer. Here are the main categories we covered with our Casumo review: 

  1. Licensing 
  2. Sports and leagues covered
  3. Value of odds
  4. Options for bettors
  5. Promotions and bonuses
  6. Overall user experience
  7. Registration and verification process
  8. Depositing money
  9. Withdrawing your winnings
  10. Customer support and help centre

Casumo  licensing, safety and trustworthiness

Casumo are a safe and fully licensed bookmaker. They have gambling licences in the UK, from the UK Gambling Commission, in Malta with the Malta Gaming Authority and in Sweden.

Casumo complete list of licences

UK: UK Gambling Commission 

Malta: Malta Gaming Authority

What makes Casumo safe

Safety is paramount for all bookmakers. They handle a huge amount of personal information, and have a duty to keep your money protected. Responsible gambling must also be emphasised. Policies need to be in place to help bettors control their betting.

What makes a betting site safe

  1. Security of your funds
  2. Keeping personal data protected
  3. Current and applicable licences
  4. Responsible Gambling
  5. Easily accessible terms and conditions
  6. Additional information on staying safe

With licences in the UK from the UK Gambling Commission, and in Malta with the Malta Gaming Authority, punters can feel very comfortable using Casumo for sports betting. Further details are available in their terms and conditions.

Players’ details and cash are kept safe as the bookie have high standards of security. All personal details are fully encrypted. Multiple servers are used to ensure sensitive information is protected. There is a clear 18+ policy and their attitude to responsible gambling is clear. There are a number of tools and links to outside agencies to help anyone with a problem, along with their PlayOkay section, which really goes the extra mile.

Casumo: High standards of safety and security and rock solid licencing
Chris Sampson: Through BV Gaming Limited, Casumo hold licenses from and are regulated by both the UK Gambling Commission and the Malta Gaming Authority. This means that they have to adhere to a strict code of conduct and that they are extremely well monitored. Casumo promote responsible gaming, with their PlayOkay section and offer a number of tools and contact details for outside agencies to support anyone who needs help. All of this information is straightforward to find on the website, and the terms for bonuses are clear and straightforward. 

Welcome offers and promos – Grab a bonus at Casumo

Casumo have a solid welcome offer and have a number of odds boosts on accas and selected events.

Casumo promo codes

There are no promo codes available for Casumo at the time of writing. You do not need a promo code to unlock their welcome offer. 

Casumo new player bonus: 50% back as a Free Bet up to £25

Casumo offer 50% back as a free bet up to £25 for your first real money ACCA bet. Minimum stake is £2, minimum of three legs, with minimum odds of 2/1, you get a maximum of £25 back as a Free Bet on losing bets only. You then have seven days to use free bet at odds 1/1.  Remember to check terms and conditions.

ACCA Boost at Casumo

Casumo offer profit boosts on football accas, going up 5% for each leg from three to 20 legs, potentially boosting your winnings up to50%. Each leg must have odds of 1.30+ and your booster will be automatically triggered. Remember to check terms and conditions.

Best Odds Guaranteed at Casumo

Casumo offer punters Best Odds Guaranteed on all Uk and Irish horse racing on bets made after 9am on the day of the race. Remember to check terms and conditions.

Bet Builder Bet Boost

Casumo offer a 10% bet boost on the Bet Builder. Check Terms and Conditions.

Best boosts on selected event

Casumo often offer a 10% bet boost on selected events. Examples are the World Snooker Championship and the ATP1000 Madrid Tennis tournament. Check Terms and Conditions.

Casumo VIP program/loyalty program

At the time of writing, Casumo does not have a VIP or loyalty program for sports betting.

Casumo: Solid welcome offer, plus a number of odds boosts
Chris Sampson: Casumo have a solid welcome offer, which is equivalent to many of their competitors. There are a few attractive offers giving boosted odds.  I would, however,  like to see more promos aimed at existing customers and a VIP and/or loyalty program would improve things.

Sports and leagues you can bet on at Casumo

Casumo have more than 30 of sports and a very good range of  leagues in their portfolio and meet the needs of the vast majority of sports bettors. All of the most popular sports such as football, cricket, tennis, golf, horse racing and American football are covered really well and more niche sports such as handball  and water polo are also available. Esports are catered for and the bookies offer odds on TV and Novelty.

Casumo: A good range of sports with plenty of markets
Chris Sampson: There is a good range of sports to be on, with both popular and niche sports catered for. There are a wide range of major and minor leagues and competitions to bet on with a good range of markets for many of these, meaning that you are likely to find what you are looking for. The range and depth of their sportsbook is one of Casumo’s strengths.

Casumo odds offers

Casumo consistently offer good odds across a number of sports. We checked out three Premier League fixtures and Casumo offered a 95.53% payout which was better than a number of well established bookmakers, many of whom came out at 92.9 – 93.2%. Odds are available to be viewed in either Decimal, Fractional or American formats. 

Casumo odds: Consistent and competitive odds
Chris Sampson: Casumo usually offer good value and offer consistently  good value. Their regular odds boosts offer good value to punters so keep an eye out for these when making your picks.

Casumo betting options & features

Whatever your interests, Casumo are bound to have some betting options that work for you. Across a massive range of sports, Casumo have various features for punters to try out.

Outright / Ante-Post betting

Casumo offer the chance to bet on the winners of major events well in advance. For example, big horse racing meetings such as the Cheltenham Festival and the Grand National have ante-post odds available in advance. Golf and tennis fans will find odds on the majors well in advance and outright betting is available on all of the popular football leagues.

Live betting

Casumo have a great selection of live betting options and it is one of their standout features. There are in-play markets in all the big sports, such as football, but you can also place wagers on more niche areas. Live betting at Casumo is relatively easy, as a dedicated section is clearly visible. There are graphics and updates to keep you up to speed with the action and odds are updated quite quickly.

Live Streaming

Casumo does not offer live streaming at present.

Accumulator/Multiple Betting

Accumulators can be assembled using a variety of different markets and they can consist of a range of different sports and competitions. There are often odds boosts available for ACCAS, especially in football.

Cash Out 

Like many online betting sites, Casumo offer cash out. The bookie allow you to cash out on most bets and are generous with their offers. To access this feature you simply have to click on the cash out button..

Bet Builder

Casumo, like most UK bookmakers, allows punters to create their own unique bet by adding various markets and odds to a single bet with their Bet Builder. 

Casumo: Good range of features and betting options
Chris Sampson: Casumo has more than enough interesting features and betting options to keep punters engaged. Adding live streaming would be a way to improve, especially as their live betting is one of their top features.

How easy do I find it to use Casumo’s site?

To start with, I created an account and deposited funds. Once I had browsed their numerous features, I placed a few wagers, checked out their live streaming of horse racing and table tennis, and  contacted customer service. 

Desktop version👍
Mobile on the web👍
Mobile apps👍
  • Desktop: The Casumo website is fast, responsive and easy to use. All features and betting options are easily accessible and the website, as well as being stylish, is functional and effective.
  • Mobile on the web: The desktop version of the site can be accessed on mobile devices and punters can enjoy all that the desktop site offers on a pc.
  • Mobile app: The Casumo app offers everything that the desktop version does. Again it is fast and responsive and all of the sports and markets are easily accessible.

Casumo’s modern interface make it one of the most user friendly betting sites in the UK. The layout is clean and sharp.

Casumo user experience: Great website and app
Chris Sampson: Overall Casumo have a great website and app. It is quick, stylish and functional. The app is also excellent, giving a superb mobile betting experience.

How to register a new account with Casumo?

Registering for an account with Casumo is a reasonably straightforward process, though other betting sites can be quicker. Here are the steps to register for your account:

  1. Visit the Casumo Sports site and click on the “Sign Up” button, found on the top right of the screen
  2. Enter your email address and create a password
  3. Enter your mobile number
  4. Create a username
  5. Enter personal details, including full name, address, nationality and date of birth
  6. Confirm that you understand the Terms and Conditions
  7. Complete the verification process
  8. Deposit, access the welcome offer and start wagering

Documents and information you need to share with Casumo to open an account

You may need some documentation to verify your account. This could include: 

● Personal ID (Passport, Driving Licence etc.) 

● Proof of address dated within the past three months.

Straightforward process for registration and verification
Chris Sampson: Registering your account and then verifying your identity is reasonably simple at Casumo, though other betting sites can be faster.

How reliable are Casumo’s payment methods?

You can use a range of payment methods for deposits and withdrawals at Casumo. You can deposit using Visa, Mastercard, ApplePay, Skrill, Neteller, MuchBetter, bank deposit or Paysafe. These deposits are done instantly. However, the bank transfer can take between one and three  days to be completed. For withdrawals, a bank transfer and VISA take up to three  days, while Skrill and Neteller are done within hours.

Payment methodMin depositMax withdrawalAverage deposit timeAverage withdrawal time
Visa£10No LimitInstant1-3 days
Mastercard£10No LimitInstant1-3 days
Apple Pay£10No LimitInstant1-3 days
Skrill£10No LimitInstant3 hours
Neteler£10No LimitInstant3 hours
Much better£10No LimitInstant3 hours
Bank Transfer£10No Limit1-3 days1-3 days
Paysafe£10No LimitInstant3 hours
Casumo: Secure, reliable and quick payment methods
Chris Sampson: Casumo have plenty of payment options and they are very reliable and quick. The minimum deposit is set at £10, while some betting sites allow deposits of £5, however, when it comes to withdrawals you can take out as little as £1. There is though a charge for withdrawals under £10.

Cryptocurrency available at Casumo

Casumo  does not enable bettors to deposit or withdraw funds using cryptocurrency. 

Time to collect your winnings? Here’s how to withdraw your winnings from Casumo

It doesn’t take long to process withdrawals at Casumo. Withdrawal times are quick and the process is hassle free.

Here are the steps to withdraw your winnings:

Step by step guide on how to withdraw from Casumo

  1. Select your balance on the main navigation 
  2. Select withdraw
  3. Choose your preferred withdrawal method and follow the instructions

Other information to know when withdrawing

The minimum withdrawal amount is £1. Be aware that withdrawals under £10 incur a £3 fee. You need to withdraw with the same method as your last deposit.

Straight-forward and speedy to process withdrawals at Casumo
Chris Sampson: Punters should have no issues withdrawing their funds at Casumo, most transactions will be processed quickly.

Is Casumo’s customer service helpful?

Casumo customer support is open 24/7, 365 days a year. This means that you’ll get quick help, whenever you need it. It’s an amazingly good feature to have, as you’ll never know when you need to get your account fixed quickly. Casumo takes pride in how low the customer support contacts are, as this is a direct result of having an extraordinary product, which doesn’t give too many problems for its users.

The best way to contact Casumo is to send an email to [email protected], but you’re also welcome to chat with the live chat operators.

They also have a robust selection of FAQs

DetailsTime
Email👍[email protected] or through the website24/7
Live chat👍In-app24/7
Great customer support at Casumo
Chris Sampson: Casumo boast a well stocked FAQ section and offer 24/7 live chat along with email contacts. There is no phone line available at the time of writing.

Responsible gambling

Casumo have a great attitude to responsible gambling. Their Responsible Gaming section has a wealth of information for those who feel that they, or a family member, may have a problem with their gambling habits, including links to outside agencies. They also provide a link to their PlayOkay section which has more information and a number of tools including limits on time, deposits,wagers and losses, short and long term breaks, and self-exclusion.

Responsible  Gambling measures at Casumo
Chris Sampson: Casumo have the full range of Responsible Gambling measures, providing information, tools and links to outside agencies. Their Responsible Gaming section is easy to find at the bottom of the page and, along with their PlayOkay section, is most comprehensive.

Conclusion – How does Casumo compare to the UK’s best betting sites?

Casumo have an impressive range of sports and leagues and depths of markets. They have a very good live betting section. Their odds are often very competitive and are always fair. The bookie offers regular odds boosts for selected events too.

Their website and app are generally very good. They are pleasing to the eye, slick and functional. They offer quick and reliable deposits and withdrawals and are a solid, trustworthy company with a great attitude to responsible gambling.

The addition of live streaming and some more promotions aimed at existing customers would improve matters.

Overall Casumo is a very good place to enjoy sports betting. I recommend the bookie to new and experienced sports bettors alike.

Other betting sites to consider

If Casumo looks like your kind of bookmaker, you could also consider these platforms:

Frequently Asked Questions

Yes. Casumo are fully licensed and regulated by the UK Gambling Commission and Malta Gaming Authority

Yes, cash out is available with Casumo.

Yes, live chat is available at Casumo 24/7

The time of Casumo withdrawals depends on your chosen payment method. All are fairly quick but e-wallets tend to be the most rapid.

You can end your account by submitting an e-mail to the Customer Support team.

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